Contact

Contact our friendly and helpful team. We’re here to support you!

Office hours

Mon – Fri, 8:00 to 17:00

Queries

If you’re already a customer, email us at queries@simply.co.za or call us on 021 045 1513. If you’re interested in signing up, call us on 021 045 1393

SME Queries

If you have queries about our SME product, Call us on 021 204 7240

Claims

For claims please email us at claims@simply.co.za or call us on 021 045 1513.

Complaints

If you are not satisfied with your policy or the services provided by Simply on behalf of OMART, please email us at complaints@simply.co.za or call us on 021 045 1513 so we can resolve the situation quickly.

OMART

You can contact OMART on OMARTcomplaints@oldmutual.com if you feel that Simply has in any way not resolved your concerns or addressed your queries appropriately.

Compliance Officer

If you feel that Simply has contravened the provisions of the Financial Advisory and Intermediary Services Act, 37 of 2002 (FAIS Act), and/or has rendered financial services in a manner that may affect you adversely, please contact the Simply Compliance Officer at compliance@simply.co.za.

Physical address

3rd Floor, Grove Exchange 9 Grove Ave, Claremont Cape Town 7708